How can I start using authorLIVE?
Trial registration for authorLIVE is free of cost. On www.authorLIVE.com home
page, click on the link to sign up for free trial. This link will take you to registration
area where you can input the required details and get registered as a presenter
for free for 15 days. The registration details are e-mailed to you on the email
address that you used. In order to continue using the service, you will need to
buy a package from us. Contact us for more information on how you can buy this service.
What is an Event? How can I create an event?
Event is simply a session or virtual class that the presenter can create and invite
the attendees to join. In order to take a live session with attendees, the Presenter
needs to create an event. After successful login, presenter is shown Events page
where he/she can click on 'Schedule New Event' hyperlink to open the Event
Wizard where user/presenter can input the Event name and PowerPointTM
file (to be used in that particular event) and Event name.
Is it necessary to upload PowerPoint in order to create an event?
No, event can be created without uploading the PowerPointTM file. You
just need to enter the Event Name on 'Schedule New Event' page.While trying
to create an Event, authorLIVE keeps a track of the event and e-mails you the details
of that event. The details include the Event Name, presenter's URL, attendee's URL
and the URL for the recorded presentation (only after the session is over) on your
e-mail address.
When I try to run an event it sometimes shows me that I am disconnected. Why
is that?
One possible reason for this problem is that the name of PowerPointTM
file that you have uploaded contains characters (&, Space) not recognized by
system. Rename your PowerPointTM file without any special characters
and spaces and create a new event to try again.
How can I invite attendees?
Once you create an event, you will receive the details of that event via e-mail.
The details include the Event Name, presenter's URL, attendee's URL and the URL
for the recorded presentation (available only after the session is over) on your
e-mail address. To invite attendee's, simply forward the ATTENDEE URL by e-mail
along with the time you want the session to start or on Event List page, click on
the link marked Mail to send email messages to the attendess.
Can I share any application other than PowerPoint?
Since we do not have a desktop sharing facility in authorLIVE, you cannot share
other applications.
Is there any limit to the number of attendees that I can invite?
No, for the time being there is no such limit.
What kind of documentation is available for me as a presenter?
On our training and support page, we have a Presenter's User Guide as a PDF document.
Can I give presentation control to an attendee?
Yes, as a presenter you can pass on the control to any attendee using authorLIVE
transfer control feature.
When I use MAC machine, why am I not able to hear my audience properly?
While using MAC machine you must set a minimum audio quality to 'Medium' otherwise
the audio will not be heard properly.